BRONZE £12.50	SILVER £14.50	GOLD £16.50
User Services
Dial Tone	*	*	*
Call Hold	*	*	*
Call History (Toolbar Required)	*	*	*
Calling Group ID Delivery	*	*	*
Cancel Call Waiting	*	*	*
Configurable Feature Code	*	*	*
Three Way Calling	*	*	*
Authentication	*	*	*
Call Return	*	*	*
Call Waiting	*	*	*
Calling Line ID Delivery Blocking	*	*	*
External Calling Line ID Delivery	*	*	*
Flash Call Hold	*	*	*
Flash Call Transfer	*	*	*
Flash Three Way Call	*	*	*
Internal Calling Line ID Delivery	*	*	*
Last Number Redial	*	*	*
Speed Dial 100		*	*
Speed Dial 8		*	*
Calling Name Retrieval		*	*
Priority Alert/Distinctive Ring		*	*
Simultaneous Ring Personal		*	*
Voice Messaging User		*	*
Voice Portal Calling		*	*
Automatic Call Back		*	*
Call Forwarding Always		*	*
Call Forwarding Busy		*	*
Call Forwarding No Answer		*	*
Client Call Control		*	*
Do Not Distrub		*	*
Call Notify			*
Alternate Numbers			*
Call Forwarding Selective			*
Commpilot Express (ToolBar Required)			*
Directed Call Pickup with Barge-in			*
Remote Office (Toolbar Required)			*
Selective Call Acceptance			*
Selective Call Rejection			*
Anonymous Call rejection			*
	BRONZE	SILVER	GOLD
Group Services
Call Pickup	*	*	*
Hunt Group	*	*	*
Incoming Calling Plan	*	*	*
Outgoing Calling Plan	*	*	*
Voice Messaging Group	*	*	*
Music on Hold	*	*	*
Call Capacity Management	*	*	*
Group Pickup	*	*	*
Group Phone List (Toolbar Required)	*	*	*
Call Park		*	*
Configurable Feature Codes		*	*
Inventory Report		*	*
Series Completion		*	*
Account/Authorisation Codes			*

Bronze Package £12.50 per month

This starter package has proved very popular for those that have traditionally used BT Feature Line in the past. Other popular applications include meeting rooms, stores/warehouse facilities, home workers, satellite offices or any multi-site business that have a small number of telephones within each office with basic requirements.

A future upgrade path to a more feature-rich service pack or indeed the A la Carte features and applications are available at any time.

user services

• Dial Tone
• Call Hold
• Call History (Toolbar Required)
• Calling Group ID Delivery
• Cancel Call Waiting
• Configurable Feature Code
• Three Way Calling
• Authentication
• Call Return
• Call Waiting
• Calling Line ID Delivery Blocking
• External Calling Line ID Delivery
• Flash Call Hold
• Flash Call Transfer
• Flash Three Way Call
• Internal Calling Line ID Delivery
• Last Number Redial

GROUP SERVICES

• Call Pickup
• Hunt Group
• Incoming Calling Plan
• Outgoing Calling Plan
• Voice Messaging Group
• Music on Hold
• Call Capacity Management
• Group Pickup
• Group Phone List (Toolbar Required)

Silver Package £14.50 per month

This service package tends to be very popular with small-to-medium and corporate-sized businesses.

The feature set within this service pack have proved popular with the majority of users be they single or multi-site businesses and the Silver Package is ideally suited to a business environment requiring voicemail, call forwarding, hunt groups and more advanced features such as Simultaneous Ring.

A future upgrade path to a more feature-rich service pack or indeed the A la Carte features and applications are available at any time.

user services

• Dial Tone
• Call Hold
• Call History (Toolbar Required)
• Calling Group ID Delivery
• Cancel Call Waiting
• Configurable Feature Code
• Three Way Calling
• Authentication
• Call Return
• Call Waiting
• Calling Line ID Delivery Blocking
• External Calling Line ID Delivery
• Flash Call Hold
• Flash Call Transfer
• Flash Three Way Call
• Internal Calling Line ID Delivery
• Last Number Redial
• Speed Dial 100
• Speed Dial 8
• Calling Name Retrieval
• Priority Alert/Distinctive Ring
• Simultaneous Ring Personal
• Voice Messaging User
• Voice Portal Calling
• Automatic Call Back
• Call Forwarding Always
• Call Forwarding Busy
• Call Forwarding No Answer
• Client Call Control
• Do Not Disturb

GROUP SERVICES

• Call Pickup
• Hunt Group
• Incoming Calling Plan
• Outgoing Calling Plan
• Voice Messaging Group
• Music on Hold
• Call Capacity Management
• Group Pickup
• Group Phone List (Toolbar Required)
• Call Park
• Configurable Feature Codes
• Inventory Report
• Series Completion

Gold Package £16.50 per month

This service package is bundled with all of the Silver services and includes advanced group features and features unique to hosted VoIP service offerings. This service pack is great for increasing productivity in a small business as well as medium to large enterprise clients.

Big PBX features are finally available to SMB without the expenditure so often required.

A la Carte features and applications are also available as add-ons to this service pack.

A future upgrade path to a more feature-rich service pack or indeed the A la Carte features and applications are available at any time.

USER SERVICES

• Dial Tone
• Call Hold
• Call History (Toolbar Required)
• Calling Group ID Delivery
• Cancel Call Waiting
• Configurable Feature Code
• Three Way Calling
• Authentication
• Call Return
• Call Waiting
• Calling Line ID Delivery Blocking
• External Calling Line ID Delivery
• Flash Call Hold
• Flash Call Transfer
• Flash Three Way Call
• Internal Calling Line ID Delivery
• Last Number Redial
• Speed Dial 100
• Speed Dial 8
• Calling Name Retrieval
• Priority Alert/Distinctive Ring
• Simultaneous Ring Personal
• Voice Messaging User
• Voice Portal Calling
• Automatic Call Back
• Call Forwarding Always
• Call Forwarding Busy
• Call Forwarding No Answer
• Client Call Control
• Do Not Disturb
• Call Notify
• Alternate Numbers
• Call Forwarding Selective
• CommPilot Express (Toolbar Required)
• Directed Call Pickup with Barge-in
• Remote Office (Toolbar Required)
• Selective Call Acceptance
• Selective Call Rejection
• Anonymous Call rejection

GROUP SERVICES

• Call Pickup
• Hunt Group
• Incoming Calling Plan
• Outgoing Calling Plan
• Voice Messaging Group
• Music on Hold
• Call Capacity Management
• Group Pickup
• Group Phone List (Toolbar Required)
• Call Park
• Configurable Feature Codes
• Inventory Report
• Series Completion
• Account/Authorisation Codes

All The Extras, Gateways, Numbers, Call Recording ...

	Cost per month
Voicemail	£2.50
Outlook Toolbar	£3.00
Remote Call Forward	£8.00
Hunt Group Voicemail	£10.00
Hunt Group Plus	£12.00
Communicator SoftPhone	£5.00
Shared Call Appearance	£3.00
Optional Extras
Auto Attendant	£14.50
Call Centre Setup (one-off)	£50.00
Call Centre for Inbound Logging	£50.00
Reception Console Setup (one-off)	£175.00
Reception Console	£75.00
Gateways
SIP Gateway	Please call for a quote
SIP Trunk licences (per channel)	£6.00
SIP Trunk User	£1.00
SIP Trunk Mobility User	£6.00
Phone Numbers and Number Porting
10x New geographic / non-geographic number (one-off)	£15.50
0207 or 0208 number	Please call for a quote
Number Porting (one-off)	£150.00
Number Porting (re-submission charge) )	£25.00
Directory Enquiries Listing (one-off)	£5.00
Call Recording
Call Logging/Recording Setup (one-off)	£300.00
Call Recording per User per Site	£10.00
Call Logging Outbound per Site (weekly CSV)	£20.00
Call Logging Outbound Setup (one-off))	£50.00

Prices are per month per user and exclude calls and VAT